Client Account Manager
Client Account Manager - Transportation
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(
SOU0002V7
)
Your Impact:
At Jacobs, we don’t settle – always looking beyond to raise the bar and deliver with excellence. We apply our expertise and knowledge as we investigate the future with great optimism and focus. We don’t settle until we give our best and know that we’re making a difference.
As a Client Account Manager (CAM), you will have the opportunity to impact strategic business relationships with key clients to ensure that Jacobs has a sustained relationship with those clients to achieve complete client satisfaction with work, and fully leverage the relationship to benefit the clients and the firm. Working with members of our team your focus is to make sure that Jacobs is the client’s firm-of-choice, and that the company has a thorough understanding of the client’s needs and is seen as their best advocate for accomplishing their goals.
In this role, you will lead select transportation client accounts for municipal and state governments (FDOT and others) in Florida by collaborating and leading our delivery teams to sustain existing workload and to lead strategy development of transformational work such as design build and operational contracts.
This position will be based out of any Jacobs’ Florida office.
During your time with us you will:
Serve as the point of contact for client service activities and develop strategies to grow the transportation practice for various clients in Florida
Identify, charter, and lead client service teams comprised of multi-disciplinary project managers and regional practice leaders around common vision of success
Facilitate creation of deep, personal, valuable client relationships between Jacob’s personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and the clients
Advocate on client's behalf by actively engaging the firm to address client needs, and recommend strategic actions to optimize our business development investment and market share growth
Identify higher levels of client engagement for executive sponsors
Secure management commitment and influence/attract key staff for pursuits
Work with office/corporate leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development and employee satisfaction
Actively engage with project and Sales teams to influence pursuit team on sales process discipline, win strategy and proposal development, interviews and presentations
Coordinate and facilitate the Sales process, including Go/No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives
Here's What You'll Need:
Bachelor’s degree in Policy, Planning, Engineering or related field is required
20 years of experience in the transportation industry. Proven client development skills, including previous experience managing large capital improvement projects.
Proven track record of creating and winning transportation work in Florida, particularly with FDOT.
Must be a strong team leader consensus builder and team player skilled in technical writing communicating and presenting to clients
Should demonstrate ability to be a leader in the Florida transportation market
Position requires extensive public participation agency coordination planning and programming experience
Ideally, you’ll also have:
Proven record of developing zippered relationships with key clients at all levels (from executives to key management levels)
Ability to open doors for initiating relationships at client organization
Ability to lead an account team, set a vision and strategy, coach/mentor and motivate the team, reach within Jacobs to offer best-in-class solutions, manage commercial and legal negotiations, and close deals
Technical background/experience in delivering or managing large highway, road and bridge projects/programs is considered a positive and adds credibility in consulting, engineering, construction industry service offerings and delivery
Successful track record of being innovative and bringing a differentiated solution to a client
Ability to lead through influence
High level of emotional intelligence/team builder, coach and mentor
Innovative and solutions-oriented thinker
Client political savviness
At Jacobs, we’re partnering across the globe to create the best project outcomes by maximizing the design, digital technology, and support capabilities of our Global Integrated Delivery (GID) teammates. By joining Jacobs, you’ll commit to supporting and engaging with these teams, as we work to build a company like no other.
Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under and .
Primary Location
:
United States-Florida-Miami-US FL Miami - Sw Ave
Job Posting
:
Aug 15, 2022, 11:29:46 PM
Job
:
Business Development/Sales/Marketing
Organization
:
PPS
Job Type
:
Experienced
Job Classification
:
Fulltime-Regular
Work Locations
:
US FL Miami - Sw Ave
3150 SW 38 Ave
Suite 700
Miami
33146
Capabilities
:
Highways and Bridges
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