Miami, Florida

Client Account Manager



Client Account Manager - Transportation

 

-

 

(

SOU0002V7

)


 


Your Impact:


 




At Jacobs, we don’t settle – always looking beyond to raise the bar and deliver with excellence. We apply our expertise and knowledge as we investigate the future with great optimism and focus. We don’t settle until we give our best and know that we’re making a difference.  


As a Client Account Manager (CAM), you will have the opportunity to impact strategic business relationships with key clients to ensure that Jacobs has a sustained relationship with those clients to achieve complete client satisfaction with work, and fully leverage the relationship to benefit the clients and the firm. Working with members of our team your focus is to make sure that Jacobs is the client’s firm-of-choice, and that the company has a thorough understanding of the client’s needs and is seen as their best advocate for accomplishing their goals.


In this role, you will lead select transportation client accounts for municipal and state governments (FDOT and others) in Florida by collaborating and leading our delivery teams to sustain existing workload and to lead strategy development of transformational work such as design build and operational contracts.

This position will be based out of any Jacobs’ Florida office.

  



During your time with us you will:





Serve as the point of contact for client service activities and develop strategies to grow the transportation practice for various clients in Florida


Identify, charter, and lead client service teams comprised of multi-disciplinary project managers and regional practice leaders around common vision of success 


Facilitate creation of deep, personal, valuable client relationships between Jacob’s personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and the clients  


Advocate on client's behalf by actively engaging the firm to address client needs, and recommend strategic actions to optimize our business development investment and market share growth


Identify higher levels of client engagement for executive sponsors


Secure management commitment and influence/attract key staff for pursuits  


Work with office/corporate leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development and employee satisfaction


Actively engage with project and Sales teams to influence pursuit team on sales process discipline, win strategy and proposal development, interviews and presentations 


Coordinate and facilitate the Sales process, including Go/No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives








 


Here's What You'll Need:


 






Bachelor’s degree in Policy, Planning, Engineering or related field is required


20 years of experience in the transportation industry. Proven client development skills, including previous experience managing large capital improvement projects.


Proven track record of creating and winning transportation work in Florida, particularly with FDOT. 


Must be a strong team leader consensus builder and team player skilled in technical writing communicating and presenting to clients


Should demonstrate ability to be a leader in the Florida transportation market  


Position requires extensive public participation agency coordination planning and programming experience 





Ideally, you’ll also have:  





Proven record of developing zippered relationships with key clients at all levels (from executives to key management levels)


Ability to open doors for initiating relationships at client organization 




Ability to lead an account team, set a vision and strategy, coach/mentor and motivate the team, reach within Jacobs to offer best-in-class solutions, manage commercial and legal negotiations, and close deals 


Technical background/experience in delivering or managing large highway, road and bridge projects/programs is considered a positive and adds credibility in consulting, engineering, construction industry service offerings and delivery 


Successful track record of being innovative and bringing a differentiated solution to a client 


Ability to lead through influence 


High level of emotional intelligence/team builder, coach and mentor 


Innovative and solutions-oriented thinker 


Client political savviness




At Jacobs, we’re partnering across the globe to create the best project outcomes by maximizing the design, digital technology, and support capabilities of our Global Integrated Delivery (GID) teammates. By joining Jacobs, you’ll commit to supporting and engaging with these teams, as we work to build a company like no other.  






 


Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under  and .


 


Primary Location

:

 

United States-Florida-Miami-US FL Miami - Sw Ave

Job Posting

:

 

Aug 15, 2022, 11:29:46 PM

Job

:

 

Business Development/Sales/Marketing

Organization

:

 

PPS

Job Type

:

 

Experienced

Job Classification

:

 

Fulltime-Regular

Work Locations

:

 

US FL Miami - Sw Ave

 

3150 SW 38 Ave

 

Suite 700

 

Miami

 

33146

Capabilities

:

 

Highways and Bridges





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